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Understanding and managing customers

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Published by Financial Times Prentice Hall in Upper Saddle River, NJ .
Written in English

Subjects:

  • Customer services

Book details:

Edition Notes

Includes bibliographical references and index.

Statementedited by Isobel Doole, Peter Lancaster, Robin Lowe.
ContributionsDoole, Isobel., Lancaster, Peter, 1952-, Lowe, Robin, 1945-
Classifications
LC ClassificationsHF5415.5 .U46 2004
The Physical Object
Paginationp. cm.
ID Numbers
Open LibraryOL3308716M
ISBN 100273685627
LC Control Number2004056329

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